When the Pappas Consulting Group was founded twenty-five years ago, there were a handful of boutique firms. The consulting space was dominated by accounting firms, firms installing enterprise wide systems, and MBA centric, blue-chip consulting firms. In the ensuing twenty-five years, there are now hundreds and hundreds of consulting firms to the industry, some functionally focused on enrollment management and fundraising, others focused on organizational design, leadership and professional development, yet others on strategic, financial, academic, enrollment, and facilities planning.
During that same period, more and more institutions, particularly in the public sector, are now required to generate RFP's and RFQ's soliciting information from this ever-growing list of consulting firms. We all now find ourselves, whether consulting firm or institution, in a dance of sorts with each other to determine who can best serve the institution's needs in the least expensive manner possible while providing the very best value-added, personal service.